Terms and Conditions
These Terms and Conditions govern your use of the Ecoia Limited website and associated services.
These Terms and Conditions govern your use of the Ecoia Limited website and associated services, including our AI Grant Proposal Generator, downloadable content, curated grant opportunity listings, and any services provided either digitally or through consultancy. By accessing or using our website (www.ecoia.co.uk) and related services, you agree to comply with and be bound by these terms. If you do not agree, please do not use our services.
1. Acceptance of Terms
By using our website and services, you confirm that you are legally capable of entering into binding contracts and agree to be bound by these Terms and Conditions, our Privacy Policy, and any other legal notices published by us.
1.1 Minimum Age Requirement
You must be at least 18 years old to use our services. By using the website, you represent that you meet this requirement.
2. Description of Services
Ecoia Limited offers digital, strategic, and creative services tailored for mission-driven organisations. Our services include:
- AI-powered grant proposal generation
- Professional grant writing and development
- Brand and impact consulting
- Listing and curation of active funding opportunities
- Downloadable content and resources
3. AI Grant Generator and AI Content Terms
3.1 No Guarantee of Funding
Use of our AI tools does not guarantee funding. All decisions are at the discretion of the funding bodies.
3.2 Third-Party AI Providers
Our services incorporate third-party technologies including OpenAI's ChatGPT. We strive to provide high-quality, ethically generated content; however, you are solely responsible for reviewing and verifying all information.
3.3 Ethical AI Use
You agree not to use our AI services for malicious, unlawful, or deceptive purposes. Misuse, including submission of false information or impersonation, is strictly prohibited and may result in termination of service.
3.4 User Responsibility
You are responsible for ensuring that any content generated or submitted complies with applicable laws, grant requirements, and organisational ethics.
3.5 No Refund Policy
Due to the nature of digital content, purchases are final once a proposal or resource is generated and made available for download, in accordance with the Consumer Contracts Regulations 2013.
3.6 Test Downloads
Test files are illustrative only and may not reflect the scope or quality of final paid outputs.
4. Grant Listings Disclaimer
We publish open funding opportunities for informational use only. Listings may change or expire without notice. We are not responsible for accuracy, completeness, or timeliness of listing content. It is your responsibility to confirm eligibility, deadlines, and terms directly with the grant provider.
5. International Access
Our services are based in the United Kingdom but are accessible internationally. You are responsible for ensuring compliance with your local laws and regulations. Ecoia Limited shall not be held liable for non-compliance arising from use in jurisdictions outside of the UK.
6. User Accounts and Security
If you create an account, you are responsible for maintaining its confidentiality and are liable for all activity under your account. Notify us immediately of unauthorized access.
7. Payment Terms
All prices are listed in GBP unless otherwise stated. Payment is due at point of purchase for one-time services or as set out in your service agreement. All payments are non-refundable unless otherwise stated.
8. Intellectual Property
All website and service content—including visuals, tools, copy, and software—is owned by Ecoia Limited or our licensors. You retain ownership of your submitted content and grant us a limited license to use it solely to deliver our services to you. AI systems and models remain proprietary.
9. User-Submitted Content
By submitting content, you confirm you have the necessary rights and licenses. You grant us a non-exclusive, royalty-free license to use such content to fulfil our services.
10. Data Protection and GDPR Compliance
We are committed to protecting your personal data. We process data lawfully and in accordance with the UK GDPR and Data Protection Act 2018. Please refer to our Privacy Policy for more information on how we collect, store, and process your data. You have the right to access, correct, or delete your personal data.
11. Limitation of Liability
To the fullest extent permitted by law, Ecoia Limited shall not be liable for indirect, incidental, or consequential damages. Total liability is limited to the amount paid for services in the preceding 12 months or £100, whichever is greater.
12. Indemnity
You agree to indemnify and hold Ecoia Limited harmless from claims arising out of your misuse of the services or violation of these Terms.
13. Termination
We may suspend or terminate your access without notice if you breach these Terms or misuse our services.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes shall be resolved exclusively by the courts of England and Wales, though we reserve the right to bring proceedings in your jurisdiction if appropriate.
15. Service Availability and Force Majeure
While we strive for uptime and continuity, services may be interrupted due to unforeseen circumstances. We are not liable for failure or delay caused by events beyond our reasonable control.
16. Security
We implement standard industry security practices to safeguard your data, but no system is infallible. You use our services at your own risk.
17. Severability
If any part of these Terms is held invalid or unenforceable, the remaining provisions shall remain in effect.
18. Waiver
Failure to enforce any provision does not constitute a waiver of that provision.
19. Changes to These Terms
We may revise these Terms from time to time. Updates will be posted on our website. Continued use of services after changes constitutes acceptance.
20. Cookies and Tracking
We use cookies and similar technologies to improve user experience. For more details, please refer to our Cookie Policy.
21. Contact Us
If you have questions or concerns about these Terms, please contact us at ecoiahq@gmail.com.
Last updated: 22 April 2025